Ex Nihilo Logo Black Shorts

GENERAL RETURNS 

Exchanges/refunds will be granted up to 14 days from the date that the product was received. Please make sure you carefully review your order before finalising your purchase.

Please be aware that returns must be sent back to us within 14 days of submitting the returns request.

Items must be returned in all original packaging and in ‘as new’ condition. All tags must not have been removed and must be intact. Please make sure to include your proof of purchase receipt within the package so we can determine who the return belongs to. Any items you wish to return are your responsibility until they reach our warehouse & are signed for. 

If you need any assistance you can get in touch via email: info@exnihiloltd.co.uk (SUBJECT = RETURNS)

RETURNS ADDRESS

To protect yourself and your parcel(s) please make sure you use a delivery service that insures you for the value of the item(s) & the item(s) must be recorded & signed for.

Ex Nihilo Returns
Unit 13a
Portway Close
Coventry
United Kingdom
CV4 9UY

Any items you wish to return are your responsibility until they reach our warehouse & are signed for. 

Once your item(s) arrive back to our warehouse, exchanges/refunds will be processed as quickly as possible.

At this stage we are unable to cover return shipping costs.

UK Orders

Standard Delivery - £3.99 (2-3 Working Days Via Royal Mail)
Next Working Day - £6.00 (Via Royal Mail)
Free Delivery on UK orders over £70.00 

Europe

Standard Delivery - £8.99 (Tracked Via Royal Mail) 

Rest Of World

Standard Delivery - £14.99 (5-7 Working days Via Royal Mail)